#TEAMBULK ARE HIRING A CHIEF OPERATIONS OFFICER

Bulk™ is on an incredible journey, with a mission to move the business from a manufacturing-led retailer to a destination brand for active nutrition. We are shaking up the sports nutrition industry through disruptive marketing campaigns that help people think differently about our brand – and we want you to be a part of it!

We want passionate risk-takers. We want people that like to challenge our thinking. We want people that live and breathe digital and have an affinity to the world of nutrition, health, fitness, and sports.

IN A NUTSHELL 

As COO, you will be a strategic leader and board member, responsible for the supply chain and operational excellence of Bulk as the business continues to drive forward with its plans to gain market share across the UK and Europe.

You will drive operational strategy, overseeing all operational teams, underpinning the commercial success of the business with well-informed, efficient, and robust strategies to ensure the underlying capabilities scale in line with requirements.

You will be responsible for significant touchpoints with our customers and therefore, you will ensure the quality and standards of our products and service offering remain consumer-centric and industry-leading.

WHAT WILL YOU BE DOING? 

Executive Leadership

• Serve as a key member of the Board and Senior Leadership team, providing operational expertise and strategic guidance to the CEO and Founders/ Directors.

• Lead and mentor the Operations Leadership Team, fostering a culture of high performance, accountability, and continuous improvement.

• Support the SLT to drive initiatives for operational efficiency and cost optimization across all business functions.

• Work with the CCO to drive the consumer experience forward, across touchpoints and channels.

• Lead inventory procurement, optimising pricing/terms/quality whilst ensuring we are consistently offering our customers high quality, consistent product at a market leading price

• Ensure supplier compliance and manage risks, across each element of the supply chain and operation.

Logistics

• Oversee and optimise our internal warehousing operations in both UK and Poland to offer a consistent, robust level of SLA attainment

• Manage the senior stakeholder relationships at our UK fulfilment 3PL, ensure their performance adheres to the contractual SLAs and costs align to expectations

• Map and optimise our logistics network across Europe, using a variety of business models and techniques to balance speed, cost and quality.

• Oversee logistics technology solutions for improved tracking, visibility, and cost control.

Manufacturing

• Direct manufacturing operations, ensuring production targets are met while maintaining high-quality standards.

• Continue to drive lean manufacturing principles and continuous improvement initiatives to enhance efficiency and reduce waste.

• Ensure adherence to safety regulations and best practices in all manufacturing processes.

• Oversee manufacturing budgets and identify opportunities for cost reduction.

Technical

• Lead the technical department in developing and implementing product specifications and quality control processes.

• Oversee customer facing claims, nutritionals and packaging compliance to ensure consumers are served with compliant and relevant information

• Ensure all products meet relevant industry standards and regulatory requirements across the markets in which Bulk operates.

• Oversee supplier quality assurance, ensuring the product brought into the business are safe and of the quality identified in the specification.
  

Supply Chain

• Lead end-to-end supply chain processes, from raw material sourcing to finished goods delivery.

• Negotiate and manage key supplier contracts, ensuring favorable terms, quality, and reliability.

• Implement robust supply chain risk management strategies to mitigate disruptions and attain the minimum expected product availability SLAs.

• Drive supply chain optimisation through data analysis, technology adoption, and process improvements.

WHAT ARE WE LOOKING FOR? 

• You'll have around 10 years+ supply chain/operations background, and leadership experience in Retail/FMCG environment.

• A cross-functional thinker, with the ability to challenge and add value around the board table

• Strong data analytics skills, able to produce, interpret and draw conclusions from data and identify key drivers for performance for your category.

• Adaptable and able to initiate change and evolution in all aspects of the workplace.

• Excellent interpersonal, communication, and influencing skills.

• Leadership - builds a strong sense of community including working collaborative and proactively supporting colleagues to achieve organisational goals.

• Results oriented - focused on getting the job done, decisive and able to work in a fast paced environment. Proactively identifies opportunities to improve range performance and profitability.

• Customer-centric with a desire to exceed customer expectations.

WHAT ARE THE GAINS? 

• Monthly Bulk Bank Benefits Allowance 🏦 including a subsidised Gym Membership 🏋️
• A day off to celebrate your Birthday 🎂
• PerkBox Subscription 👍
• 60% discount on all Bulk™ products 💰
• Flexi Start 🕙
• Additional Annual Leave (optional) 🌴
• Teammate Pension Scheme 💰
• Life Assurance 💟
  
• Medicash 👩‍⚕️
• A day off for Volunteering (optional) 🤗
• Cycle to Work Scheme 🚲
• Enhanced Maternity & Paternity leave 🐣 and workplace nursery scheme 🧒
• Bulk™ Pantry 🍴
• Happy Hour Drinks Fridge (Thursdays & Fridays) 🎉
• Summer Working Hours 🌞

LOCATION: London HQ, with occasional travel to Colchester
HYBRID: 3 days in the office, 2 days working from home


OUR COMMITMENT 🌈

Bulk™ is a place where employees have a voice fundamental to our success as a business. Building a diverse and inclusive team enables us to reach and connect with our global customers, from developing delicious recipes to how our brand is built and perceived.

Regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any protected characteristic, if you are a passionate risk-taker and eager to make a difference in sports nutrition, we want to hear from you. We know that a CV doesn’t begin to scratch the surface, and that the things that make you who you are could be a real game-changer for us. We are proud to be an equal opportunities employer.

PRIVACY 🔐

Bulk™ takes your privacy seriously and will only use your personal information to administer your application for this role. When you apply, we shall process your details for this vacancy only and we will not pass your details onto a third party. We may contact you by email, text or telephone about the progress of your application. This processing is conducted lawfully on the basis of legitimate interests.